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FAQ

Questions , Answered .

FAQ: FAQ

Q : HOW LONG DOES MY ORDER TAKES TO BE BUILT ?

A : Upon order confirmation , an order usually takes 1 day to be built , you would be periodically updated on the progress of your order from start to mail drop . Bespoked orders would take longer from 1-2 weeks , depending on complexity .

Q : ARE MEETUPS AVAILABLE ?

A : Yes we do accept meet ups for orders above $100. We offer complimentary normal mailing as well as registered mailing for customers who would prefer more security in their purchase .

Q : WHERE WAS THE LISTING FOR THE LEATHER LISTED LAST WEEK ?

A : The leather was last season and was probably completely sold out . We would not return to the leather used in the previous run as we would constantly be sourcing for unique leathers for our customers . Hopefully you would like the leathers featured in the new season or could wait for the next !

Q : WHY ARE THERE NO READY STOCKS ?

A : As we believe every order is unique , we provide customization of our products to make it yours . We would also like every customer to know that the order was freshly handcrafted for just them . There are some ready stocks available in our Carousell listing , and you can also pop by to view our unreleased prototypes which may be up for purchase too .

Q : WHAT KIND OF LEATHER IS USED ?

A : We use 100% Honest Full Grain Leather , leather that are wholesome and hearty to the touch . Full Grain is the strongest , and most reliable leather available , which is why we used them for all our crafts . Occasionally we would bring in interesting embossed leather such as Epsom, Saffiano etc. for their water resistance, stain resistance and scratch resistance properties which would appeal to some .

Q : DO YOU USE VEGETABLE TANNED LEATHER ?

A : In short , Yes , yes we do . Everyone knows that vegetable tanned leather accounts for only about 10% of the world's leather trade , and it feels great to be part of that 10% . Natural vegetable tanned leather would develop a unique patina with use, and is surely quite interesting to own one just to see how the leather ages with you over time .

Q : WHEN WAS CATTLEHIDE STARTED ?

A : Pre planning & execution began on January 2016 . We have been delivering quality handcrafted products to the public ever since !

Q : IF I HAVE MORE QUESTIONS WHERE DO I REACH OUT TO ?

A : You may reach out to us anytime on instagram for anything ! We are open to chatting about craft if you are a crafter , and also willing to teach more about leather and the things we do . In short , PM us !

Singapore

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©2016 by Cattlehide Singapore. All Rights Reserved.

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